Shipping policy

SHIPPING

* Peninsular shipments are free, with delivery in 48-72h working days.

Orders to the peninsular area with delivery in 24 hours cost € 7,50 and will be delivered on the next business day.

Orders to the Balearic Islands cost € 14,50 and will be delivered in the next 48-72 business hours.

Orders to the Canary Islands cost € 24,50 and will be delivered in the next 48-72 business hours.

AVAILABILITY

Occasionally, and due to hardly controllable causes such as human errors or system incidents, it is possible that Moshchnyy cannot serve the client any of the purchased products. In that case, we will contact the customer before shipping.

Moshchnyy will not be liable for errors caused in the delivery when the delivery address entered by the customer in the order form does not conform to reality or has been omitted.

RETURNS

Returns will be accepted within 14 days of receiving the order. Items purchased on sale or promotions won’t be accepted as returns. The amount will be refunded or the product will be replaced by a new one in case of a defect of origin or change of size (in the case that the model has a variety of sizes).

In case of a return, the direct shipping cost of the return will be paid by the customer.

The client must send an email to info@moshchnyy.com requesting the return.

RETURN TIME


The return period is 14 calendar days from the date of receipt of the shipment. The product must be in mint condition, in its original packaging and with the accessories or gifts included in the case.

Documentation required for return:

1. Delivery Documentation with the Order Number.
2. The products you want to return.
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